Bilingual Healthcare Customer Service Representative
Job Summary
Working remotely, the part-time Bilingual Healthcare Customer Service Representative will manage incoming communications, conduct research to resolve customer issues, and provide compassionate support in both English and Spanish.
Key responsibilities
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
- Ensure compliance with HIPAA guidelines to maintain patient privacy
Required qualifications
- Bilingual in English and Spanish
- At least 6 months of customer service experience
- High school diploma or equivalent
- 15 mbps)
- Integrity to follow HIPAA guidelines
Complete Job Description
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