Bilingual Healthcare Outreach Specialist

Location: Remote
Compensation: Hourly
Staff Reviewed: Wed, Jul 10, 2024
This job expires in: 23 days

Job Summary

A company is looking for a Bilingual Healthcare Outreach Specialist.

Key Responsibilities:
  • Making outbound and receiving inbound calls to provide detailed information about eligibility services and conduct eligibility screening
  • Interviewing patients/members via phone to gather personal/sensitive information to determine eligibility for various programs
  • Compiling, recording, and evaluating personal and financial data to verify completeness and accuracy for eligibility screening

Required Qualifications:
  • 1+ years of Customer Service experience
  • Experience in healthcare or government benefits or agencies is a plus
  • High proficiency in MS Office (Outlook, Word, Excel, Teams)
  • Understanding of call queue management
  • Bilingual skills are a plus

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