Bilingual Healthcare Outreach Specialist
Job is Expired
Location: Remote
Compensation: Hourly
Staff Reviewed: Wed, Jul 10, 2024
Job Summary
A company is looking for a Bilingual Healthcare Outreach Specialist.
Key Responsibilities:
- Making outbound and receiving inbound calls to provide detailed information about eligibility services and conduct eligibility screening
- Interviewing patients/members via phone to gather personal/sensitive information to determine eligibility for various programs
- Compiling, recording, and evaluating personal and financial data to verify completeness and accuracy for eligibility screening
Required Qualifications:
- 1+ years of Customer Service experience
- Experience in healthcare or government benefits or agencies is a plus
- High proficiency in MS Office (Outlook, Word, Excel, Teams)
- Understanding of call queue management
- Bilingual skills are a plus
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Job is Expired
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