Bilingual Immigration Intake Coordinator

Job Summary

To support a growing immigration practice, the remote Bilingual Immigration Intake Coordinator will manage the Intake team, ensuring accurate client information is collected, deadlines are met, and quality standards are upheld while providing guidance and training to team members.

Key responsibilities

• Coordinate the Intake team, ensuring all leads are logged in CampLegal within 24 hours
• Oversee deadline compliance and quality standards, reviewing team work and correcting deviations
• Prepare and review actionable pre-consultation notes to equip consultants with essential client data

Required qualifications

• Prior experience leading or coordinating a team in a similar environment
• Proven experience in collecting client information accurately before consultations
• Strong attention to detail and sound judgment for reviewing team outputs
• Ability to manage multiple cases and maintain professionalism under pressure
• Flexible availability to work various shifts as needed