Bilingual Implementation Advisor

Job Summary

Seeking a Spanish-speaking Bilingual Implementation Advisor, the full-time remote position will manage software implementation projects, ensuring customer success through effective onboarding and relationship building with clients.

Key responsibilities:

• Develop and execute implementation plans based on customer requirements and pain points
• Monitor customer adoption and usage metrics, providing guidance to enhance success and engagement
• Conduct educational webinars and workshops to facilitate customer understanding of software best practices

Required qualifications:

• Associate degree or equivalent work experience with at least two years in customer success or software implementation
• 2-3 years of experience using HighLevel or similar software solutions
• Strong understanding of software solutions and professional service offerings
• Experience in managing diverse groups and training according to company standards
• IT technical skills, including platform integrations and familiarity with internal systems