Bilingual Intake Coordinator
Job Summary
To support a growing immigration law practice, the remote Bilingual Intake Coordinator will manage the Intake team, ensuring timely collection and logging of client information while maintaining quality standards and facilitating process improvements.
Key responsibilities
- Coordinate the Intake team, ensuring all client leads are collected and logged within 24 hours
- Oversee deadline compliance and quality standards, reviewing team work and addressing deviations
- Prepare and review actionable pre-consultation notes for consultants to assist in client engagement
Required qualifications
- Prior experience leading or coordinating a team in a similar environment
- Proven ability to collect client information accurately and completely
- Strong attention to detail with sound judgment for reviewing team outputs
- Excellent communication skills for providing feedback and direction
- Flexibility to work various shifts as needed
Complete Job Description
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