Bilingual Intake Specialist

Job is Expired

Location: Remote

Compensation: Hourly

Reviewed: Wed, Jan 14, 2026

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A company is looking for a Bilingual Intake Specialist who will provide legal assistance via phone and online communication.

Key Responsibilities

Conduct intakes by phone and respond to online requests for legal assistance
Provide accurate information, referrals, or legal advice under supervision
Utilize case management database for documentation and scheduling client appointments

Required Qualifications

High School/GED Diploma
Fluency in English and another language
Proficiency in Microsoft Office Suite
At least 1 year of call center or telephone customer service experience
Knowledge of Massachusetts laws related to Housing, Family Law, Benefits, and Consumer issues

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

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Website

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