Bilingual Korean Customer Service

Job Summary

A company is looking for a Bilingual Korean Medicare Customer Service representative.

Key Responsibilities:

• Fluently communicate in both English and Korean
• Meet performance expectations for call quality, attendance, and schedule adherence
• Handle primarily inbound calls and maintain regular communication with supervisors and peers

Required Qualifications:

• Customer service experience preferred
• Self-motivated and outcome-driven
• Ability to type 35+ WPM
• Proficiency with computers and web-based systems
• Must be willing to complete a background check