Bilingual Korean Member Services Coordinator

Job is Expired
Location: Pacific Time
Compensation: Hourly
Reviewed: Thu, Sep 07, 2023

Job Summary

A company is looking for a Bilingual Korean Member Services Coordinator.

Key Responsibilities:
  • Assist and respond to Medicare members' requests, questions, and concerns
  • Function as a liaison/service coordinator between the company, members, and contracted IPAs/providers
  • Provide general telephone customer service assistance to both MAPD and DSNP members and providers
Required Qualifications:
  • High School diploma
  • Bilingual and fluent in English and Korean
  • Previous experience in customer service preferred
  • Computer skills including word processing and Excel
  • Understanding and compliance with HIPAA regulations

COMPLETE JOB DESCRIPTION

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