Bilingual Leaves Administration Specialist

Job Summary

Providing expert guidance in absence management, the full-time Bilingual Leaves Administration Specialist will deliver exceptional customer service regarding employee leaves, including FMLA and Short Term Disability, while working remotely.

Key responsibilities

• Process incoming communications about leaves of absence, ensuring prompt and accurate service
• Coach employees and managers on leave policies and compliance with relevant regulations
• Assess and track FMLA claims, coordinating with vendors and updating employee records as necessary

Required qualifications

• Bilingual in Spanish is required
• A Bachelor's Degree is required
• Four or more years of professional experience in absence management is preferred
• Knowledge of FMLA, state leave regulations, and ADA is required
• Experience with HR/Payroll systems and proficiency in Microsoft Office is desired