Bilingual Licensed Telesales Agent

Job Summary

A company is looking for a Bilingual Licensed Telesales Agent.

Key Responsibilities

• Support inbound and outbound call campaigns, educating prospective and current members about products and assisting with enrollment applications
• Establish rapport with prospective members by assessing their needs and offering suitable solutions to convert them into customers
• Assist current members in evaluating their coverage and making appropriate plan changes while achieving sales quotas and quality goals

Required Qualifications

• Possession of a valid/current state health insurance license with required Continuing Education Credits
• Bilingual proficiency in English and Spanish
• Flexibility to work weekends and evenings as required
• Proficiency in computer operations and ability to navigate multiple systems
• Demonstrated commitment to compliance and ethical conduct