Bilingual Mandarin/English Collector

Job Summary

A company is looking for a Bilingual Mandarin/English Collector - Remote.

Key Responsibilities

• Conduct outbound calls and accept incoming calls regarding past due accounts
• Secure payments on accounts that are past due
• Maintain confidentiality while exchanging accurate information over the phone

Required Qualifications, Training, and Education

• High School diploma or equivalent
• 2 years of previous call center experience
• Fluency in both Mandarin and English is required
• FDCPA knowledge preferred
• Professional phone etiquette and solid negotiating skills