Bilingual Mandarin Member Experience Associate
Job is Expired
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Thu, Jul 04, 2024
Job Summary
A company is looking for a Bilingual Chinese Member Experience Associate (Mandarin).
Key Responsibilities:
- Explain plan procedures, benefits, and services to members
- Facilitate member requests and assist with complaints
- Document calls, respond to complaints, and assist with member outreach programs
Required Qualifications:
- Minimum 2 years' customer service experience
- Medical front office experience preferred
- Direct sales experience in healthcare industry
- Associate degree preferred
- Knowledge of Medi-Cal, Commercial, and Medicare Managed Care Plans
COMPLETE JOB DESCRIPTION
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Job is Expired
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