Bilingual Medical Assistant

Job Summary

To support an interdisciplinary virtual and home-based medical practice, the full-time Bilingual Medical Assistant will manage telehealth visits, coordinate care across various healthcare services, and advocate for members' health needs while working remotely.

Key responsibilities

• Preparing members for telehealth visits and ensuring comfort during video onboarding
• Coordinating care by managing durable medical equipment, lab testing, and follow-up appointments
• Acting as a liaison for members, addressing care coordination issues and providing educational materials

Required qualifications

• Medical Assistant Certification (active or expired)
• Fully bilingual in English and Spanish
• Two years of patient-facing experience, preferably with telehealth
• Prior experience in primary care is a plus
• Experience in care coordination, especially for Medicare patients