Bilingual Mental Health Coordinator

Job Summary

Coordinating all patient appointments and communications, the full-time Bilingual Mental Health Patient Coordinator will provide excellent customer service and manage scheduling while working remotely in a bilingual Spanish-speaking capacity.

Key responsibilities

• Schedule, re-schedule, and cancel patient appointments while ensuring adherence to practice protocols
• Communicate effectively with patients regarding insurance coverage, financial responsibilities, and appointment details
• Maintain accurate patient information and respond promptly to inquiries from patients, providers, and team members

Required qualifications

• Bilingual Spanish speaking is required
• Experience with insurance eligibility
• Bachelor's degree preferred
• Strong organizational skills
• Ability to multi-task and prioritize effectively