Bilingual Mental Health Coordinator

Job Summary

To support a growing mental health practice, the full-time Bilingual Mental Health Patient Coordinator will coordinate appointments for patients and providers, communicate essential information regarding insurance and financial responsibilities, and provide excellent customer service in a remote setting.

Key responsibilities

• Coordinate scheduling, rescheduling, and cancellations of patient appointments while adhering to practice protocols
• Communicate insurance benefits and financial obligations to patients, ensuring clarity and accuracy
• Respond promptly to inquiries from patients, providers, and team members, maintaining updated patient information

Required qualifications

• Bilingual Spanish speaking is required
• Experience with insurance eligibility processes
• Bachelor's degree preferred
• Strong organizational skills and attention to detail
• Ability to multitask and work effectively in a team-driven environment