Bilingual Nurse Patient Access Specialist (RN)

Job Summary

Bilingual Nurse Patient Access Specialist (RN), a full-time remote position responsible for facilitating patient access to therapy by conducting benefit investigations, verifying insurance eligibility, and providing ongoing patient support and education.

Key Responsibilities

• Serve as the primary point of contact for patients, providers, and stakeholders
• Conduct insurance benefit investigations and support prior authorizations and appeals processes
• Provide patient education on self-injections and assist with copay and patient assistance program enrollment

Required Qualifications

• Licensed Practical Nurse or Registered Nurse with 1 year post-registration experience or equivalent education and training
• Bilingual - Spanish speaker
• 3-5+ years of experience in medical billing, reimbursement, or insurance verification
• Robust understanding of payer coverage and reimbursement
• Experience in a contact center or patient support environment