Bilingual Onboarding Specialist

Job Summary

A company is looking for an Onboarding Specialist (Spanish Bilingual).

Key Responsibilities

• Deliver high-quality customer training through various communication methods
• Manage onboarding schedules and qualify customer requirements effectively
• Proactively address customer issues and communicate support procedures

Required Qualifications

• 1-2 years of experience in a KPI and SLA-driven environment, preferably in SaaS
• Experience in managing projects or programs through their entire lifecycle
• Proficiency with CRM and standard corporate productivity tools
• Fluency in verbal and written communication in Spanish
• Energetic, organized, and solution-focused with a passion for customer satisfaction