Bilingual Patient Access Coordinator

Job Summary

To support a dynamic healthcare environment, the full-time Bilingual Patient Access Coordinator will efficiently manage incoming calls, triage patient inquiries, and maintain productivity standards while working in a hybrid setting based in Orlando, FL.

Key responsibilities:

• Answer inbound calls and act as the first point of contact for patients seeking assistance
• Create patient records, triage calls, and schedule appointments based on patient needs
• Maintain department productivity levels and adhere to established policies and procedures

Required qualifications:

• High School diploma or GED
• Minimum of 1+ years of high-volume call center experience
• Intermediate computer skills
• Knowledge of medical terminology preferred
• Reliable high-speed internet access and Wi-Fi connection required