Bilingual Patient Accounts Representative

Job Summary

A company is looking for a Bilingual Patient Accounts Representative - Remote.

Key Responsibilities

• Assist patients with inquiries regarding account balances, billing statements, and insurance claims
• Process credit card payments and verify insurance coverage while ensuring compliance with policies
• Collaborate with internal departments to resolve patient account concerns efficiently

Required Qualifications, Training, and Education

• H.S. Diploma or GED required
• Associate Degree in Business, Healthcare Administration, Medical Billing, or a related field preferred
• 1-2 years of experience in patient accounts, medical billing, or customer service in a healthcare setting required
• 1-3 years of experience in a call center work environment preferred
• Experience with Athena software and insurance billing systems preferred