Bilingual Patient Advocate

Job Summary

A company is looking for a Bilingual Patient Advocate.

Key Responsibilities

• Serve as the first point of contact for patients regarding billing questions and account management
• Review patient accounts, verify balances, and provide clear explanations of statements and adjustments
• Collaborate with internal teams to share patient insights and support continuous improvement

Required Qualifications

• Bachelor's Degree required
• Proficiency with MS Office, Windows OS, and web browsers
• Spanish language fluency
• Ability to work uninterrupted 8-hour shifts with scheduled breaks
• High level of professionalism, reliability, and integrity