Bilingual Patient Care Liaison

Job Summary

A company is looking for a Bilingual Patient Care Liaison.

Key Responsibilities

• Serve as the main contact for patients, providers, and attorneys, ensuring clear communication regarding appointments and documentation
• Schedule patient appointments and manage follow-ups to reduce no-show rates
• Coordinate the delivery of scan reports and maintain accurate records of all interactions

Required Qualifications

• Fluency in English and Spanish
• Experience in a fast-paced customer service or communications role, preferably in healthcare or legal environments
• Proficient in using CRM systems, scheduling software, and telephony platforms
• Ability to manage multiple tasks and priorities effectively
• Self-starter mentality with a focus on accuracy and detail in communications