Bilingual Patient Care Representative

Job Summary

A company is looking for a Remote Patient Care Representative (Bilingual - English/Spanish) Part-Time.

Key Responsibilities

• Answer and process inbound calls professionally and courteously
• Schedule, confirm, or reschedule patient appointments as per client protocols
• Verify patient demographics and other key information accurately in the system

Required Qualifications

• High school diploma or equivalent
• 1+ years of call center or customer service experience; healthcare experience preferred
• Bilingual (Spanish/English or other languages) preferred
• Proficiency with telephony systems and familiarity with call center technologies
• Knowledge of medical terminology or insurance verification is a plus