Bilingual Patient Communication Representative

Job Summary

A company is looking for a Bilingual (Spanish) Patient Communication Representative (Self-Pay).

Key Responsibilities

• Communicate with patients regarding repayment of medical debt and provide customer service to resolve account balances
• Profile patients, obtain financial information, and negotiate payment arrangements
• Ensure compliance with client standards and federal regulations while maintaining accurate documentation of all account interactions

Required Qualifications

• High School diploma or equivalent
• Minimum of six months' experience in a call center environment
• PC experience in a Windows environment
• Basic keyboarding skills
• Previous sales or customer service experience