Bilingual Patient Coordinator

Job Summary

A company is looking for a Bilingual Patient Coordinator (Remote).

Key Responsibilities

• Serve as the first point of contact for patients seeking medical assistance
• Build trust with patients and document their needs accurately
• Utilize customized scripting to provide compassionate support

Required Qualifications

• High School Diploma or GED required; Associate's Degree preferred
• 1+ years of customer service experience required
• 1-2 years of healthcare experience desired
• Bilingual in Spanish and English, with the ability to document in English simultaneously
• Must provide a HIPAA-compliant workspace during training and regular shifts