Bilingual Patient Coordinator

Job Summary

A company is looking for a Bilingual New Patient Coordinator (Remote).

Key Responsibilities

• Make outbound calls and engage with potential patients to schedule appointments within 24 hours of receiving referrals
• Provide clear and accessible information about treatments and address family inquiries
• Collaborate with sales representatives on managing unresponsive or declined leads

Required Qualifications

• High School Diploma or equivalent required
• Bilingual in Spanish and English
• 2-3 years of customer service experience, preferably with warm leads or customer retention
• Energetic and enthusiastic personality
• Strong organizational skills