Bilingual Patient Intake Coordinator

Job Summary

A company is looking for a Patient Intake Coordinator (Bilingual: English/Spanish) for outpatient behavioral health services in a fully remote setting.

Key Responsibilities

• Manage a high volume of inbound calls and emails, conducting patient intakes and documenting information in the EHR
• Schedule patients based on clinician availability and verify insurance eligibility while explaining benefits and next steps
• Coordinate with clinicians, billing, and administrative staff to resolve issues efficiently

Required Qualifications

• Fluent in English and Spanish (spoken and written)
• 2+ years of experience in a medical office, behavioral health practice, or healthcare administrative role
• Direct experience verifying insurance benefits and managing appointment scheduling
• Comfortable working in a fast-paced, high-volume environment
• Must reside in Florida and pass a Level 2 background check