Bilingual Patient Outreach Representative

Job Summary

A company is looking for a Bilingual Patient Outreach Representative (Remote).

Key Responsibilities

• Process scheduling work assignments efficiently while adhering to compliance requirements
• Initiate contact with patients to pre-register and schedule appointments
• Communicate insurance status, estimated costs, and payment options to patients

Required Qualifications, Training, and Education

• Minimum of three years' experience in customer service, preferably in a healthcare environment
• High School diploma or equivalent (GED) required
• Ability to navigate multiple computer screens and browsers quickly and accurately
• Experience in a fast-paced team environment
• Self-motivated and detail-oriented with a professional demeanor