Bilingual Patient Resolution Specialist

Job Summary

A company is looking for a Patient Resolution Specialist - Bilingual - Remote.

Key Responsibilities

• Respond to patient inquiries and disputes, providing accurate information and resolving issues
• Process patient credit card payments to settle outstanding self-pay balances
• Utilize healthcare claims processing knowledge and relevant software systems to manage patient accounts

Required Qualifications

• High school diploma or equivalent required
• Previous experience in hospital/facility or physician billing
• Bilingual (English/Spanish) required
• Experience with GE Centricity or EPIC PB preferred
• Proficiency with MS Office