Bilingual Patient Service Associate

Job Summary

A company is looking for a Bilingual Patient Service Associate (Remote).

Key Responsibilities

• Answer incoming calls to schedule Radiology appointments and make outgoing calls to patients and physicians
• Follow prescribed scripts to gather and provide information during scheduling and pre-registration calls
• Enter all relevant patient data into the applicable computer systems and ensure one-call resolution for customer inquiries

Required Qualifications

• High School Diploma or equivalent experience required
• 6 months or more of medical or related training and/or experience
• Computer literacy and experience with general office equipment required
• Ability to multitask effectively in a fast-paced environment
• Strong interpersonal and customer service skills