Bilingual Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative 1 - Call Center (Bilingual).

Key Responsibilities

• Handles inbound calls independently, ensuring high accuracy and efficiency in patient scheduling and registration
• Interviews patients to gather necessary medical, financial, demographic, and insurance information
• Communicates scheduling changes and navigates interactions between patients and healthcare staff

Required Qualifications

• Education: High School diploma or GED
• Experience: No prior experience required
• Bilingual proficiency (Spanish) is preferred
• Prior experience in customer service, especially in healthcare, is preferred
• Familiarity with electronic scheduling systems is advantageous