Bilingual Patient Services Representative

Job Summary

A company is looking for a Bilingual Patient Services Representative.

Key Responsibilities:

• Answer inbound calls and respond to customer inquiries via phone and email
• Set appointments for patients accurately
• Assist support staff in resolving customer issues and perform database maintenance

Required Qualifications:

• Must be fluent in Spanish
• 1-3 years of customer service experience
• Sales experience preferred
• Strong computer skills with the ability to use multiple applications
• Adept at building positive relationships with customers and co-workers