Bilingual Patient Success Associate

Job Summary

A company is looking for a Bilingual Patient Success Associate in a part-time, remote capacity.

Key Responsibilities

• Provide bilingual patient support for scheduling, reschedules, and cancellations
• Process medical record requests and manage care plan adjustments
• Collaborate with therapists and internal teams to resolve patient escalations

Required Qualifications

• Fluency in English and Spanish
• High school diploma or equivalent
• 0-1 year of experience in customer service, healthcare, or administrative roles
• Comfort working in a fast-paced, metrics-driven remote environment
• Empathetic, reliable, and team-oriented mindset