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Bilingual Patient Support Representative
Job Summary
A company is looking for a Patient Support Representative (REMOTE) - Bilingual ONLY.
Key Responsibilities
- Handle inbound patient calls and provide information and solutions regarding products or services
- Perform data entry and verify insurance coverage, ensuring accuracy of patient information
- Coordinate delivery and setup of equipment and services, while maintaining compliance with regulatory standards
Required Qualifications
- Minimum Education: High school diploma or GED
- Preferred Education: Associate's Degree in medical office management or related field
- Minimum Experience: Two years in a related administrative/customer service role or high-volume inbound call center; healthcare or medical office experience, and 6 months working with healthcare insurance
- Preferred Experience: Knowledge of insurance authorization, home health, DME, and enteral nutrition products
- Required Certification/License: None
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COMPLETE JOB DESCRIPTION
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Company Overview
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