Bilingual Patient Support Representative

Job Summary

A company is looking for a Bilingual English and Spanish Patient Support Center Representative.

Key Responsibilities

• Meet performance goals in patient satisfaction, accuracy, quality, and attendance
• Provide customer service by resolving complex patient issues and acting as a patient advocate
• Utilize systems to assist customers with appointments, authorizations, claims, and benefits

Required Qualifications

• High School Diploma / GED or equivalent experience
• Must be 18 years of age or older
• 2+ years of experience in a customer service-based role
• Bilingual fluency in English and Spanish
• Ability to work full-time Tuesday-Saturday during specified business hours