Bilingual Payment Support Specialist

Job Summary

Providing document review and data support remotely, the full-time hourly Bilingual Payment Support Specialist will assist clients with child support payment processing, helping users navigate the website and manage their accounts.

Key responsibilities

• Assist Parents Paying Support, Employers, and Payroll service providers with inquiries about payments
• Perform administrative tasks related to payment processing and account management
• Provide exceptional customer service in both English and Spanish

Required qualifications

• Fluent in English and Spanish
• High School Diploma or equivalent education
• Internet connection at home with a minimum speed of 25 MBPS
• Ability to pass a pre-employment screening
• Legal authorization to work permanently in the United States without visa sponsorship