Bilingual Personal Injury Case Manager

Job Summary

To support a high-volume personal injury practice, the full-time Bilingual Personal Injury Intake Case Manager will manage client communications, coordinate medical treatment, and liaise with insurance providers while working remotely.

Key Responsibilities

• Serve as the primary point of contact for personal injury clients, maintaining regular communication regarding case status and treatment progress
• Coordinate with medical providers and insurance carriers to ensure timely management of client cases and documentation
• Manage multiple active cases simultaneously, ensuring all client communications and case files are accurately documented and organized

Required Qualifications

• Minimum of 6 months of experience in personal injury intake, case management, or a related field
• Fluency in both English and Spanish (written and verbal)
• Proven ability to handle a high volume of inbound and outbound calls
• Strong computer proficiency and experience with case management software
• Excellent organizational skills and ability to work independently in a remote environment