Bilingual Quality Analyst

Job Summary

A company is looking for a Bilingual Survey Operations Quality Analyst to oversee quality assurance in survey operations.

Key Responsibilities

• Conduct quality audits and communicate findings to relevant departments
• Assist in Root Cause Analysis and support leadership in quality improvement initiatives
• Collaborate with various departments to address quality issues and enhance operational efficiency

Required Qualifications

• Bilingual in Spanish and English, with proficiency in speaking, reading, and writing
• Experience in process documentation, quality improvement, or project management (1-2 years preferred)
• Lean Six Sigma certification or process improvement project experience is preferred
• Ability to accurately enter and manage data using spreadsheets and Microsoft Office tools
• Demonstrated analytical skills for identifying and solving complex problems