Bilingual Quality Analyst - Mandarin

Job Summary

A company is looking for a Bilingual Survey Operations Quality Analyst-Chinese (Mandarin).

Key Responsibilities

• Perform quality audits and communicate findings to relevant departments
• Assist in root cause analysis and support leadership in quality improvement initiatives
• Maintain standard work instructions and best practices for various departments

Required Qualifications

• Bilingual in Chinese (Mandarin) and English, with proficiency in speaking, reading, and writing
• Preferred experience in Lean Six Sigma or process improvement projects
• 1-2 years of experience in process documentation or quality improvement
• Ability to work with spreadsheets and Microsoft Office tools
• Demonstrated analytical skills for problem identification and resolution