Bilingual Remote Call Center Representative

Job Summary

A company is looking for a Remote Call Center Representative (Bilingual - English/Spanish Required).

Key Responsibilities

• Make outbound calls to veterinary clinics regarding unprocessed prescription requests
• Accurately document call outcomes and maintain high productivity
• Handle conversations with kindness, empathy, and professionalism

Required Qualifications

• Bilingual - Fluent in English and Spanish
• Previous call center experience
• Remote work experience in a structured, performance-driven environment
• Experience in a veterinary clinic or veterinary call center preferred