Bilingual Review Assistant

Job Summary

To streamline the clinical review process, the full-time remote Bilingual Review Assistant will prepare prior authorization cases, provide non-clinical program support, and ensure accurate bilingual communication in both English and Spanish.

Key responsibilities

• Provide primary non-clinical program support, including provider training, customer service, and authorization preparation
• Review patient records for completeness and process case discharges with precision
• Ensure accuracy in bilingual member communications and identify translation inconsistencies

Required qualifications

• High school diploma or GED equivalent
• 1+ years of experience in administrative or records management
• 2+ years in an administrative support or customer service position, preferably in healthcare
• Bilingual proficiency in English and Spanish, with the ability to meet organizational language proficiency standards