Bilingual Sales Representative

Job Summary

Fluent in both English and Spanish, the full-time Bilingual Sales Representative will engage with customers in a remote setting, guiding them through a consultative sales process to provide financial relief solutions while meeting key performance indicators.

Key responsibilities

• Handle inbound and outbound calls, maintaining a positive tone and efficiently addressing customer needs
• Utilize consultative selling techniques to uncover customer pain points and present tailored solutions
• Log call outcomes and customer information in the CRM system in real-time to support follow-up efforts

Required qualifications

• Fluency in English and Spanish, both verbal and written, with testing during the hiring process
• A minimum of 1 year of sales experience, preferably in an inbound call center environment
• Demonstrated knowledge of sales techniques, including needs discovery and objection handling
• Strong organizational skills and the ability to manage multiple priorities with minimal supervision
• Comfortable working with CRM software and sales tracking tools