Bilingual Scheduling Coordinator

Job Summary

A company is looking for a Bilingual Scheduling and Authorization Coordinator.

Key Responsibilities

• Complete insurance verification and obtain necessary authorizations for scheduled patients
• Schedule complex exams and manage high volumes of inbound and outbound calls
• Monitor and manage communication channels, including email and voicemail, for assigned practices

Required Qualifications

• High school diploma or GED; an associate degree or 2+ years in patient scheduling or healthcare billing is preferred
• Over one year of experience in a customer service or client relations role
• Experience in an office or hospital environment is preferred
• Fluency in both Spanish and English is required
• High volume call center experience is preferred