Bilingual Senior Account Manager

Job Summary

Driving the growth of China-based brands in U.S. e-commerce, the full-time remote Bilingual Senior Account Manager will manage fulfillment across multiple marketplaces, structure competitive agreements, and advise on long-term growth strategies while communicating fluently in Mandarin and English.

Key responsibilities

• Drive brand growth by assessing GMV potential and building competitive fulfillment contract models
• Translate long-term brand goals into actionable steps and inspire execution across teams
• Monitor account health through performance metrics and take decisive action to maintain brand success

Required qualifications

• Native Mandarin speaker with full fluency in English
• Bachelor's degree in Business, Finance, Project Management, or Client Services
• 5-6+ years managing e-commerce clients with net sales exceeding $20 million annually
• Experience engaging with client leaders at all levels, including C-level executives
• Strong independent and team management skills with creative problem-solving abilities