Bilingual Service Desk Technician German English

Job is Expired
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Mon, Feb 05, 2024

Job Summary

A company is looking for a Bilingual German/English Service Desk Technician to work from home.

Key Responsibilities:
  • Provide phone, e-mail, and chat support for PC hardware and software applications
  • Troubleshoot Outlook and Microsoft Operating Systems
  • Support mobile devices, network printers, and VPN connectivity

Qualifications:
  • Trade School Certificate or Associate Degree in a related field
  • 1 year experience in a call center or service desk environment
  • Knowledge of Windows 7, Windows 10, Office 365, and other software applications
  • Experience with troubleshooting, documentation, and navigating knowledgebase
  • Strong technical and client interaction skills

COMPLETE JOB DESCRIPTION

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