Bilingual Spanish Automotive Customer Service Advisor

Job Summary

A company is looking for a Bilingual Spanish Automotive Customer Service Advisor.

Key Responsibilities:

• Answer customer phone calls and address service issues and non-routine problems
• Provide detailed product information and assistance to customers
• Manage customer complaints and escalate outstanding issues

Qualifications:

• High school diploma with 6+ months of customer service experience preferred
• Courteous with strong customer service orientation
• Able to effectively communicate verbally and in writing
• Able to learn and possess strong problem-solving skills
• Able to work rotating shifts and have a passion for helping others