Bilingual Spanish Call Center Agent

Job Summary

A company is looking for a Call Center Agent - Bilingual Spanish.

Key Responsibilities

• Handle incoming calls for the Florida Department of Financial Services related to the My Safe Florida Home Program
• Provide exceptional customer service in a fast-paced environment
• Utilize computer software applications effectively while maintaining a professional phone presence

Required Qualifications

• Bilingual proficiency in Spanish
• Availability to work Monday through Friday, 8:00 AM to 5:00 PM EST
• Ability to pass a Level 2 background check
• Reliable internet connection with a minimum speed of 20 Mbps download and 5 Mbps upload
• Residents of Florida or Texas preferred for the position