Bilingual Spanish Call Center Customer Service Representative - Medicaid Member Support

This job has been removed
Location: Remote
Compensation: Hourly
Staff Reviewed: Wed, Feb 07, 2024
This job expires in: 7 days

Job Summary

A company is looking for a Bilingual Spanish Call Center Customer Service Representative - Medicaid Member Support.

Key Responsibilities:
  • Respond to South Carolina Medicaid member inquiries using standard scripts and procedures
  • Assess caller needs, research and resolve inquiries, and document calls
  • Provide information on member eligibility, assist with Medicaid applications, and provide updates on application status

Required Qualifications:
  • Fluency in both English and Spanish
  • Positive and energetic attitude
  • Ability to multi-task and manage time effectively
  • One year of medical insurance or medical office experience, preferred
  • Computer system experience with data entry and database documentation knowledge

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