Bilingual Spanish Care Coordinator

Job Summary

A company is looking for a Bilingual Spanish Care Coordinator for their Special Needs Program (SNP).

Key Responsibilities

• Reach out to members regarding referrals, prior authorizations, medication refills, and appointment scheduling
• Support transitions of care by completing tasks and assessments after hospital or SNF discharges
• Collaborate with RN Case Managers to manage care for a panel of SNP members

Required Qualifications

• Bilingual in Spanish or Vietnamese (required)
• 1+ year of experience in a healthcare IPA setting
• 1+ year of experience with referrals and prior authorizations
• High school diploma or GED (Bachelor's degree preferred or 4 years of equivalent experience)
• Basic proficiency in Microsoft Outlook, Word, and Excel; typing speed of 25+ WPM