Bilingual Spanish Care Coordinator

Job Summary

Supporting a team of Case Managers, the full-time Bilingual Spanish Care Coordinator will manage care coordination phone calls, maintain data integrity in claims management, and provide administrative support in a fully remote environment.

Key responsibilities:

• Provide accurate information and triage calls to direct clients to appropriate clinical consultations and Case Managers
• Enter and maintain claims data in the management system, ensuring data integrity and accuracy
• Assist clinical staff with scheduling appointments, obtaining medical records, and generating reports as needed

Required qualifications:

• AS/AA degree or two years of college preferred
• Experience in a medical office environment preferred
• Familiarity with medical terminology strongly preferred
• Previous customer service experience in a fast-paced environment preferred
• Proficiency in computer programs such as MS Word and Excel