Job Summary

A company is looking for a Bilingual Spanish Care Management Support Assistant.

Key Responsibilities:

• Complete Health Risk Assessments with Special Needs Population members via inbound or outbound calls
• Navigate multiple computer systems, programs, and applications to provide support and resources to members and their families
• Ensure quality-based calling and documentation that meets CMS requirements

Required Qualifications:

• Proficiency in Microsoft Word, Excel, and Outlook
• 1 year or more of call center/high volume call experience
• 1 year or more of administration support experience in the healthcare industry
• Familiarity with care and well-being resources
• Oral and written fluency in Spanish and English